How does it work?
What is the process for commissioning a custom piece?
Typically, there are three phases of getting a custom commission off the ground: Estimate, Design, and Deposit.
The estimate will be free of charge and allows both parties to wrap our minds around the scale of the project.
If the estimate is acceptable, the second step would be to finalize the actual design so I can provide a detailed quote and custom work agreement. If you are a designer, this is where your renderings or models with dimensions will need to be specific and final. If you are not working with a designer, some projects (not all) will incur a $500 design fee for me to design your project for you. This will always include 3D renderings for your approval.
Lastly, once the final designs are chosen, a deposit will be paid. In most instances, the deposit is 60% of the quoted amount. The balance will be paid upon completion but prior to delivery/installation.
What is the lead time for a custom commission?
On average, the lead time for custom commissions is 4-6 weeks from deposit. However, some will be faster and some could be longer. Realistic timelines will always be provided with estimates.
Can I customize items from the collection?
Yes. Furniture pieces from the collection are available for custom sizing either smaller or larger than the standard offering. However, since the design is already determined, they will not follow the same process as custom commissions. Simply let me know the dimensions you want at or before checkout.
Will you customize or repair pieces I already own?
In most cases, no. With the amount of low quality goods and unknown materials, I typically do not customize furniture or cabinetry from other retailers. Historic or antique pieces could always be an exception and it doesn’t hurt to ask.